leung siu.

Hi! I am a Freelancer mainly focusing on online shop product listing, design and visual merchandising. Former Part Time Marketing Executive mainly working on the below duties: 1.Obtain necessary information from operation team from vendor/ supplier 2.Update new item to online shop website, obtain product details (SKU, photo, description, etc.) from operation team/ vendor/ supplier (WooCommerce) 3.Translate English product information into Traditional Chinese for description/ SEO of listing 4.Maintain and optimize the product information in online shop backend 5.Respond to customers’ enquiries via email, social media platforms and WhatsApp (Included complaint case) 6.Support on CRM related platform (SleekFlow) on issuing new subscriber coupon, writing WhatsApp broadcast message and setting up WhatsApp bot flow and working on the regular update 7.Generate specific sales report by brand/ new item/ promotion for management review and improvement plan 8.Prepare training materials for frontline staff on new product/ product/ customer service 9.Set promotion setting and issue guideline for frontline staff 10.Support other marketing related administrative work Freelance Designer: -Logo, name card and social media post design Feel free to let me know your project and Let's discuss! Thank you!